Siebel Certification

Earning Siebel Certification will:

  • Help you deliver a combination of transactional, analytical and engagement features to manage all customer-facing operations
  • Give you access to a set of solutions tailored to more than 20 industries
  • Enable you to build a desirable skill set by becoming an Oracle Certified Expert in Siebel’s widely-used CRM applications
Siebel Certification Categories:
Siebel CRM

Solidify your expertise installing, configuring and administering Siebel CRM applications with Siebel CRM Certifications. Prove your proficiency with the defining features of Siebel applications and Siebel automation options.

[wpspoiler name=”Siebel 8 Consultant Certified Expert”]

Siebel 8 Consultant Exam represents a comprehensive, technical exam designed for implementation team members involved in the installation, configuration, or administration of Siebel CRM applications. The exam topics include Siebel CRM applications architecture, functionality, and configuration. Candidates are also tested on the fundamental architectural concepts and structures of Siebel CRM applications, including data access control, data exchange mechanisms, work process, and business logic automation capabilities along with Siebel CRM application design and functionality.

Certification Path:

STEP 1 – COMPLETE TRAINING
Self-study courses do not fulfill the training requirement.

STEP 2 – PASS THIS EXAM

Siebel 8 Consultant Exam

Exam Number: 1Z0-202
Associated Certifications:Siebel 8 Consultant Certified Expert , OPN Certified Specialist
Exam Product Version:CRM Applications
Validated Against: This exam has been validated against 8.0 and 8.1

The certification exam will include topics such as:

  • Introducing Siebel Applications
  • Using the Siebel Web Client
  • Working With Siebel Data
  • Responsibilities and Views
  • Users, Positions, and Organizations
  • Controlling Access to Customer Data
  • The Siebel Web Architecture
  • Server Components and Parameters
  • Server Management
  • Siebel Client Types
  • Securing Access to the Application
  • Installing Siebel Applications
  • Siebel Application Architecture
  • Using Siebel Tools to Examine Object Definitions
  • The Siebel Data Model
  • Siebel Business Components
  • Siebel Business Objects
  • Configuration Strategy
  • The Configuration Process
  • Managing Object Definitions
  • Editing and Compiling Object Definitions
  • UI Layer Configuration: Web Templates
  • UI Layer Configuration: Applets
  • UI Layer Configuration: Applications, Screens, and Views
  • UI Layer Configuration: Drilldowns
  • Business Layer Configuration: Joins
  • Business Layer Configuration: Existing Business Components and Fields
  • Business Layer Configuration: New Business Components and Fields
  • Business Layer Configuration: Picklists
  • Configuring Multi-Value Groups
  • Data Layer Configuration
  • Siebel Business Services
  • Building Siebel Workflow Processes
  • Testing and Deploying Workflow Processes
  • Executing Workflow Processes
  • Using Workflow Policies
  • Siebel Task UI
  • Task UI: Creating a Task
  • Transient Business Components and Branching
  • Introducing Siebel Assignment Manager
  • Creating Assignment Rules
  • Tailoring Assignment Manager Behavior
  • Invoking Siebel Assignment Manager
  • State Models
  • Introducing Enterprise Integration Manager
  • Introducing Application Deployment Manager
  • Deploying Application Customizations
  • Siebel Party Business Components

STEP 3 – COMPLETE THIS FORM
Complete the Course Submission Form

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[wpspoiler name=”Certified Expert, Siebel Customer Relationship Management (CRM) 8 Business Analyst”]

The Siebel CRM 8 Business Analyst Expert Certification identifies professionals who are familiar with the defining features of Siebel applications, such as Siebel Sales and Siebel Call Center. It covers Siebel automation options, such as Siebel Workflow, Assignment Manager, and Task UI. It also covers the knowledge and skills needed to participate in a Siebel implementation project – the logical structure of Siebel applications, the Siebel Web architecture, data access and Siebel Tools, including modifying the business logic/user interface to Siebel applications and using Siebel automation. Up-to-date training and field experience are recommended.

Siebel Customer Relationship Management (CRM) 8 Business Analyst

Exam Number: 1Z0-219
Associated Certifications:Oracle Certified Expert, Siebel Customer Relationship Management 8 Business Analyst , OPN Certified Specialist
Exam Product Version:CRM Applications
Validated Against:This exam has been validated against 8.1

The certification exam will include topics such as:

  • Introducing Siebel Applications
  • Using the Siebel Web Client
  • Working with Data in the Siebel User Interface
  • Common Siebel Business Entities
  • Using Siebel Business Entities
  • Exploring Siebel Sales
  • Exploring Siebel Call Center
  • Other Siebel CRM Features
  • Administering Siebel Applications
  • Exploring the Siebel Architecture
  • Securing Siebel Applications
  • Controlling Access to Customer Data
  • Creating the Company Structure
  • Understanding Object Definitions
  • Using Siebel Tools to Examine Object Definitions
  • The Siebel Data Model
  • Siebel Business Components
  • Siebel Business Objects
  • Picklists and Multi-Value Groups
  • Customizing UI Elements
  • Siebel Workflow
  • Siebel Assignment Manager
  • Siebel Task UI
  • Preparing for a Global Deployment
  • Integrating Siebel Applications

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iStore

Gain implementation expertise in nine focused areas of Oracle iStore with Oracle iStore Certifications. Demonstrate your experience with sales, administration, online catalogs, interface functionality and design, order management, reporting, dashboards and specialty stores.

[wpspoiler name=”iStore 12 Certified Implementation Specialist”]

Oracle iStore Certification is primarily intended for implementation consultants who have at least two to three years experience, and who have attended the iStore Boot Camp and/or completed the iStore Implementation Guided Learning Path (or who have equivalent knowledge acquired through alternate training or on-the-job experience). The certification exam will include nine focus areas for iStore such as Sales (ecommerce market, positioning and consulting) Administration, On-line Catalogs, interface functionality and design (site design look and feel), Order Management (processing and tracking), Reporting, Dashboards, and Specialty Stores.

Oracle iStore 12 Essentials

Exam Number: 1Z0-555
Associated Certifications:Oracle iStore 12 Certified Implementation Specialist
Exam Product Version:Oracle iStore
Validated Against:This exam has been validated against 12.1

The certification exam will include topics such as:

  • The eCommerce Marketplace
  • iStore Administration and Concepts
  • Managing iStore Administration
  • Catalog to Click
  • Look and Feel
  • Click to Order
  • Order to Collect
  • Measurement and Analytics
  • Integrations

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Customer Hub

Oracle Customer Hub Certifications require some experience implementing Master Data Management solutions for customer-related data. Prove your expertise in this field by mastering this challenging certification exam.

[wpspoiler name=”Customer Hub and Oracle Data Quality Certified Implementation Specialist”]

The Oracle Customer Hub (Universal Customer Master) and Oracle Data Quality Certified Implementation Specialist certification is primarily intended for implementation consultants with 2-4 years experience implementing Master Data Management solutions for customer-related data, and who have completed the Oracle Customer Hub (Universal Customer Master) and Oracle Data Quality Implementation Specialist Guided Learning Path or equivalent knowledge acquired through alternate training or on-the-job experience. This certification differentiates candidates in the marketplace by providing a competitive edge through proven expertise.

Customer Hub and Oracle Data Quality Essentials

Exam Number: 1Z0-587
Associated Certifications:Oracle Customer Hub and Oracle Data Quality Certified Implementation Specialist , OPN Certified Specialist
Exam Product Version:Oracle Customer Hub
Validated Against:This exam has been validated against 8.2

The certification exam will include topics such as:

  • Understanding Universal Customer Master (UCM)
  • UCM Batch / Bulk Import
  • Data Quality Matching
  • Data Cleansing & Address Validation
  • Data Quality Profiling
  • Data Stewardship, Suvivorship and Suspect Matching
  • Data Governance
  • UCM Integration Services

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