ITIL Intermediate Level

ITIL Intermediate level has a modular structure with each module holding a different focus. Candidates can select as few or as many Intermediate qualifications as they want, and to suit their demands. The Intermediate modules go into more detail than the Foundation level, and is an industry-recognised qualification.

ITIL Intermediate level has two education streams.

Capability Module

ITIL Service Capability, consists of four certifications, or qualifications, that focus on specific phases of the ITIL Service Lifecycle, with emphasis on process activities and their execution and purpose. If your job role focuses on one area of ITIL or you need detailed, process-level knowledge, the Service Capability modules are for you.

Planning, Protection and Optimization.

The Planning, Protection and Optimization module is a part of ITIL’s Service Capability modules. The Planning, Protection and Optimization Intermediate ...
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Operational Support and Analysis.

The Operational Support and Analysis is a part of ITIL’s Service Capability modules. The Operational Support and Analysis Intermediate level ...
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The Release, Control and Validation Qualification

The Release, Control and Validation Qualification is a part of ITIL's Service Capability modules.The Release, Control and Validation Qualification Intermediate ...
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Service Offerings and Agreements

The The Service Offerings and Agreements certification is a part of ITIL’s Service Capability modules.The service offerings and agreements Intermediate ...
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Lifecycle Module

ITIL Service Lifecycle, consists of five modules that are ideal for managers or leaders who need to understand how to manage and coordinate the ITIL practice areas. The ITIL Service Lifecycle modules also benefit those who need to provide justification for investing in IT services.

Continual Service Improvement

Why should I go for this course: The Continual Service Improvement module is one of the ITIL® Service Lifecycle modules, ...
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Service Operation

Why should I go for this course: The Service Operation module is one of the ITIL® Service Lifecycle modules, and ...
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Service Transition

Why should I go for this course: The Service Transition module is one of the ITIL® Service Lifecycle modules, and ...
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Service Design

Why should I go for this course: The Service Design module is one of the ITIL® Service Lifecycle modules, and ...
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Service Strategy

Why should I go for this course: The Service Strategy module is one of the ITIL® Service Lifecycle modules, and ...
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