ITIL Foundation Level Prep

About ITIL Foundation Level Prep

ITIL Foundation Level Prep course is designed for the preparation of ITIL Foundation certification exam.

About ITIL

The course the function of the ITIL Foundation certificate in IT Service Management is to advance knowledge  of  the ITIL  terminology,  structure  and  basic  concepts  and  has  grasped the core rules of ITIL  practices for  service  management.

The certification provides IT professionals and managers with the essential skills required to deliver customer-centric, cost-justified, and business-driven IT services. Our ITIL Foundation course helps IT leaders understand ITIL terminology, processes, and innovations hat can alter the way they practice business.

The ITIL Foundation Certificate is worth two credits in the ITIL Qualification Scheme.

Topics that are included in ITIL Foundation Level:

  • Service  management  as a practice  (comprehension)
  • The  ITIL  service  lifecycle (comprehension)
  • Generic concepts and definitions (awareness)
  • Key principles and models (comprehension)
  • Selected processes (awareness)
  • Selected functions (awareness)
  • Selected roles (awareness)
  • Technology  and architecture (awareness)
  • Competence  and training  (awareness)

Target Audience:

The qualification is mainly directed towards:

  • Individuals  who  require  a  basic  understanding  of  the  ITIL framework
  • IT  professionals who adopted and adapted ITIL
  • ITIL qualification is open to any individuals who may have an interest in this course

It  is  not  limited  to IT  professionals,  business  managers  and  business  process owners.


  • Knowledge of IT terminology and IT-related employment experience are urged

ITIL Foundation Level Prep course contains following practice tests:

ITIL Foundation Practice Test 6

Instructions for ITIL Foundation Practice Test 6 This page show the instructions for ITIL Foundation Practice Test 6. Please read ...
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