642-427 – Troubleshooting Cisco Unified Communications v8.0 (TVOICE)

About this Course:

The Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0) 642-427 is the exam associated with the CCNP Voice certification. This exam tests a candidate’s knowledge and skills required to troubleshoot Cisco Unified Communications systems and solutions in different deployments. In addition, the exams tests a candidates knowledge in troubleshooting methodology, triage, resources, tools, and fixes for Cisco Unified Communications Manager and the new v8.0 features such as Call Control Discovery, SIP Precondition, Extension Mobility Cross Cluster as well as dial plan troubleshooting including globalized call routing. Candidates can prepare for this exam by taking the TVOICE v8.0 Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0) 642-427 course.

Languages: English
Audiences: Network administrators and network engineers, System engineers and field engineers, Anyone working toward CCNP Voice certification
Associated Certifications:CCNP Voice
Topics that are included in this course:
  • UC Troubleshooting
  • CUCM Troubleshooting
  • Troubleshooting Call Setup Issues
  • Troubleshooting SAF and CCD Issues
  • Troubleshooting CUCM Features and Application Issues
  • Troubleshooting Voice Quality and Media Resources Issues
Prerequisites:
  • CVOICE – Implementing Cisco Unified Communications Voice over IP and QoS v8.0
  • CIPT1 – Implementing Cisco Unified Communications IP Telephony Part 1 v8.0
  • CIPT2 – Implementing Cisco Unified Communications IP Telephony Part 2 v8.0